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Need phone number for Mr. Holmes at Keystone

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    Need phone number for Mr. Holmes at Keystone

    Hi

    If anyone has a good phone number for Mr. Holmes the head of customer relations at Keystone I would like to have it.

    Thanks

    Phil P
    Phil P
    2009 Montana 3665RE
    2009 Silverado Durtamax DW Quad Cab Long bed
    as of 10/20/2016 have 90,000 miles on the Montana and 172,000 on the Silverado

    #2
    His email address is: holms@keystonerv.com
    Last edited by Miss Vicki; 11-05-2016, 11:37 PM.

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      #3
      Hi

      Thanks for the email address but my experience is he will just forward the email to someone else. I would like to have his phone number.

      Thanks again.

      Phil P
      Phil P
      2009 Montana 3665RE
      2009 Silverado Durtamax DW Quad Cab Long bed
      as of 10/20/2016 have 90,000 miles on the Montana and 172,000 on the Silverado

      Comment


        #4
        If nobody has his number then you may have to call customer service and be transferred to him.
        Scott L.
        2012 Ram 3500 Dually LongHorn
        2014 3402RL Legacy Edition

        Comment


          #5
          Hi

          In my experience that won’t work the customer service personnel will do everything they can to prevent you from talking to Mr. Homes. When you request to talk to him if you keep insisting they will put you to an extension that doesn’t answer and you have to leave a message, you never get a call back.

          I tried to work something out with them for 2 years I even proposed to split the cost of the repairs with them and in the end Mr. Holms had one 0f his customer service people tell me they wouldn’t pay at all.

          Keystone personnel have lied to me lied about me and cheated me. They lied to me as recent as month before last when they told me they could no longer give me information about the construction of my trailer I had to go thru a dealer because they have internet access 24 / 7. When I reach 2 different dealers I was told by both that they have never had internet access to this information and it would take 3 days to get it.

          This is why I will never own another Thro product again.

          Phil P
          Phil P
          2009 Montana 3665RE
          2009 Silverado Durtamax DW Quad Cab Long bed
          as of 10/20/2016 have 90,000 miles on the Montana and 172,000 on the Silverado

          Comment

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